Policies + Practices

Sales Tax
Goods shipped out of Canada are shipped  TAX exempt.
Goods shipped out of Ontario are shipped   PST exempt.
 

Sales Tax Refunds for Visitors
Visitors to Harry's Pro Shop from outside of Canada or outside of Ontario must pay sales tax on their purchases.
Fortunately some of these taxes are REFUNDABLE if the proper procedure is followed.
For a comprehensive overview please click here http://harrysproshop.com/taxrefunds/taxrefunds.html.
 

Warranties
New items sold by us may have one or more of the following warranties:
Harry's Pro Shop, Canadian, US, International, or Factory.
 

Order Tracking
When goods are shipped we will supply the tracking information by e-mail.
 

Goods Damaged in Transit
Carefully unpack and inspect all merchandise.
If you feel a parcel has been damaged or tampered with in transit contact us immediately upon receipt.
Do not throw away any of the packaging materials until the shipping company has a chance to inspect the order
and until the problem is resolved.
 

Hours of Operation
Our e-mail lines are always open.
Telephones are answered from 9 AM till 6 PM Monday through Saturday.
There is voice mail 416-538-6520. Fax 416-538-7048.

Visiting Harry's is by appointment from 9 AM till 5 PM Monday through Friday.
We do not maintain a show room.
 

Returns and Exchanges of New Equipment
Returns of new equipment are subject to a 20% restocking fee.
Please select your purchases carefully.
We are here to provide consultation and expert assistance if you require help.

Once your purchase arrives use extreme care opening it. 
Goods must be returned in perfect condition.
Returns with missing or damaged packaging may be rejected.
Special Order items are not usually returnable except with our prior approval.

If you need help don't hesitate to call us for assistance 416 538-6520 or by email.

Orders must be returned prepaid by the sender.
Prior to returning any item, YOU MUST contact us for pre-approval.
 

Consignments
Consignments are an economical way for you to sell your items. Our consignment fee is 25% of realized value. Consignments are sold with a 3 month warranty. You as consignor are responsible for the warranty.
 

Returns and Exchanges of Used Equipment
Satisfaction is guaranteed on used equipment.
Orders must be returned prepaid by the sender within 7 days of receipt. 
Prior to returning any item, please contact us for pre-approval.
 

International Orders
Orders placed by credit card will usually be billed on the day of shipping.
We bill in Canadian Dollars based on the conversion rate generated by our currency converter.
Currency rates are subject to fluctuation so please consult our currency converter located at the top of every page. .
Credit Card companies charge end users a currency conversion fee, usually 2% of the value of your purchase.
 

PayPal
We accept PayPal as a form of payment.
Sometimes PayPal fees will be charged to the order.
 

Privacy
Your information is never shared.
Our forms use 128 Bit encryption, the strongest available.
You can read more about Harry's Pro Shop here: http://www.aboutus.org/Harrysproshop.com#Additional_Information or
http://www.alexa.com/data/ds/linksin?q=link:harrysproshop.com/&url=www.harrysproshop.com/ or